2026-27 Operations Associate  

Location: Jacksonville, FL.
Department: Operations (Full-Time)
Start Date: 2026–2027 Academic School Year

Becoming Collegiate Academy is Jacksonville’s first HBCU-inspired elementary school, founded to prepare students for success in college and life. At BCA, we don’t just teach—we inspire. Through exposure to the culture and traditions of Historically Black Colleges and Universities, we empower the next generation of leaders to use their unique gifts to make the world a better place.

In the 2026–2027 school year, BCA will serve Kindergarten–5th grade. As our village continues to grow, we are seeking a highly organized and mission-driven Operations Associate to support the daily systems and structures that allow our instructional team to thrive and our scholars to excel.

The Operations Associate plays a vital role in ensuring that our school runs smoothly, safely, and efficiently. This individual is often the first point of contact for families and visitors and serves as a key partner in attendance, enrollment, compliance, and operational excellence.

Our village is growing, and we are looking for passionate and dedicated individuals who will contribute to a culture of excellence behind the scenes.

• Mission-Aligned: Shares a deep commitment to BCA’s vision and HBCU-inspired culture.
• Systems-Oriented: Thrives in structured environments and takes pride in creating organized, efficient systems.
• Growth Mindset: Open to feedback and committed to continuous improvement.
• Team-Oriented: Collaborates effectively with instructional and operations staff.
• Solutions-Driven: Anticipates challenges, prioritizes effectively, and executes with urgency and attention to detail.

We Offer:

At Becoming Collegiate Academy, we honor and invest in every member of our team. As a member of our Operations Team, you will receive:

• Competitive Compensation: A salary structure aligned to experience and responsibilities, with incremental increases based on verified years of experience.
• Comprehensive Benefits: Access to a full benefits package including medical, dental, vision, life insurance, disability coverage, and 401(k) plan contributions to support you and your family.
• Professional Growth & Coaching: Ongoing coaching and professional development to strengthen operational leadership and systems management.
• Collaborative School Culture: A joyful, mission-driven team that prioritizes strong relationships, shared accountability, and a family-like work environment rooted in HBCU excellence.
• Technology & Resources: A school-issued laptop and access to systems and tools necessary to perform the role effectively.

The Role:

The Operations Associate is the backbone of our front office and student information systems. This role ensures operational excellence across attendance, enrollment, records management, family communication, and campus logistics. The Operations Associate works closely with the Dean of Operations and the administrative team to maintain compliance, safety, and efficiency.

This position requires professionalism, discretion, strong communication skills, and the ability to manage multiple priorities in a fast-paced school environment.

Qualifications:

• Education: Associate’s Degree required (Bachelor’s Degree preferred)
• Experience: 0–3 years of previous administrative, office management, or school-based experience preferred
• Technical Skills: Proficiency in Microsoft Office and Google Workspace
  Comfort with Student Information Systems (SIS) and data entry
• Physical Requirements: Ability to sit, stand, walk stairs, and move throughout the building regularly

Expectations: We hold high expectations for our Operations Associate. Responsibilities include, but are not limited to:

‍Front Office Leadership:

• Maintain a neat, organized, and welcoming office environment
• Greet and sign in visitors while monitoring the visitor management system
• Serve as gatekeeper to minimize unnecessary disruptions to instructional time
• Answer phones, manage transportation updates, check in tardy students, and facilitate early check-outs
• Receive and distribute mail and shipments

Attendance & Compliance:

• Reconcile daily attendance using BCA’s Student Information System
• Update tardy, early check-out, and excuse note records daily
• Make personalized absence calls to families
• Partner with the Dean of Operations on excessive absence interventions

Student Information & Records:

• Maintain cumulative student records with confidentiality and accuracy
• Process records requests for transfer students
• File all required documentation (report cards, excuse notes, etc.)
• Generate accurate attendance, disciplinary, and honor roll reports

Enrollment Support:

• Assist with new student enrollment and registration (in person, phone, and email)
• Update systems to ensure accurate onboarding of new scholars
• Support enrollment events and family communication efforts

Supplies & Campus Operations:

• Maintain systems for inventory and supply ordering
• Coordinate office, printer, and copier servicing
• Ensure teachers and staff have the necessary supplies
• Develop clear package distribution and notification systems

Health & Safety:

• Monitor and maintain campus security procedures
• Administer student medication as required by policy
• Support compliance with school health and safety regulations

General Administrative Support:

• Assist with campus preparation for the start of each school year
• Support coordination of school events, assessments, field trips, and communication distribution
• Provide operational support to ensure instructional time is protected

Statement of Non-Discrimination:

BCA is committed to a policy of equal treatment for all individuals applying for employment. BCA does not discriminate on the basis of race, color, gender, handicap, age, religion, sexual orientation, or national or ethnic origin.

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